Community & Support
Standard e-mail support is included for registered Hansoft customers. Support cases are limited to 10 cases per user the first month and thereafter to 3 cases per month per user. Response time is usually within 2 business days.
E-mail your support queries to Hansoft Support
Most users find the functionality of Hansoft intuitive and only need a minimal amount of training and help. The Hansoft winhelp includes step-by-step tutorials to Hansoft usage which will help you master Hansoft.
Hansoft forum
Discuss Hansoft with you peers, suggest new features and learn more about project management best practices by visiting Hansoft web forum. Register via the link in the help menu inside Hansoft, or check out the forum as a visitor by clicking on the link below.
Hansoft feature demo videos
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Introduction to Hansoft |
6.5 min |
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How to use Hansoft for team members |
9 min |
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Running your Agile project in Hansoft |
20 min |
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Setting up and Structuring your Agile Project |
13 min |
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Introduction of new features in Hansoft 6.7 |
9 min |
View on Small Screen | |
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Introduction of new features in Hansoft 6.6 |
12 min |
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Introduction of new features in Hansoft 6.5 |
22 min |
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Introduction of new features in Hansoft 6.1 |
11 min |
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Report Tool (Introduced in Hansoft 5.3) |
9 min |
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Pipelines, Kanbans and Workflows |
20 min |
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Introduction to Hansoft-Perforce integration |
6 min |
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Introduction to Hansoft-JIRA integration |
6 min |
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Setting up the Hansoft-JIRA integration |
11 min |
Hansoft tutorial videos
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How to build a multi-team backlog for large scale projects |
10 min |
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Release and sprint planning |
14 min |
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Managing Dependencies across multiple teams |
5 min |
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Scrum for features, Kanban for assets |
14 min |
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Applying Lean principles for more efficient asset creation |
23 min |
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Collaborating with external partners |
10 min |
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QA in Hansoft |
16 min |
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QA overview |
9 min |
Older videos can be found in the video archive.
Consulting services and Hansoft Certified Trainers
We are happy to offer onsite implementation and training packages for an additional fee. Production management consulting services and system integration are available.
Hansoft Certified Trainers can offer you change management, process optimisation, and other consulting services to help you enhance your project management.
White papers
Hansoft LDAP Integration (PDF)
Hansoft Perforce Integration (PDF)
